Can't log in or reset password

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serenitysoon

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Can't log in or reset password
« on: December 15, 2016, 06:52:41 PM »
Hi,

I've had to set up a new user name for this forum because my password isn't working (or I've forgotten, but I'm pretty sure its right). Also, I typed in my email to reset my password but there is no email coming through (I checked Spam folder). Is there a site administrator that can help? I'd like to keep using my old profile and I'm also a little concerned as to why my password isn't working and I'm not getting an email.

Thanks!

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Spring Butterfly

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Re: Can't log in or reset password
« Reply #1 on: December 16, 2016, 12:11:50 PM »
Thanks for letting us know and we will try to help. Sent it to the team to check out for you.

Just to check is admin@outofthefog.net in your address book or accepted recipients?
« Last Edit: December 16, 2016, 12:25:52 PM by Spring Butterfly »
One cannot set boundaries and at the same time worry of others feelings. Knowing personal values and speaking truth makes boundaries easier for me.

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moglow

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Re: Can't log in or reset password
« Reply #2 on: December 17, 2016, 01:55:12 PM »
Hi there!

I just responded to your email - please let us know if that doesn't work!

moglow
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Stop Stinkin' Thinkin'!

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serenitysoon

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Re: Can't log in or reset password
« Reply #3 on: December 18, 2016, 09:26:14 AM »
Hi there!

I just responded to your email - please let us know if that doesn't work!

moglow

Thanks moglow, but I still don't see an email reply? Can I message you the email account I'm using or did you reply directly to my message?

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moglow

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Re: Can't log in or reset password
« Reply #4 on: December 18, 2016, 09:30:46 AM »
I replied to your email.
“Nothing exposes our true self more than how we treat each other in the home.”  ~ Joseph B. Wirthlin

Stop Stinkin' Thinkin'!